FAQs
- General
- Shipping
- Orders
- Product
Real-life experiences of our satisfied customers, sharing their unique moments with our exquisite jewelry.
A: Fragrance World is headquartered in the UAE, with a strong global presence and distribution network.
A: Yes, all our perfumes are 100% original, developed in-house using high-quality ingredients and crafted by expert perfumers.
A: We currently sell through select retail partners, but our full collection is available online for easy access and delivery worldwide.
A: Yes, we offer elegant gift wrapping options at checkout for a small additional charge.
A: We’d love to hear from you! Please reach out via our Contact Us page and choose “Collaboration” or “Distribution” as your query type.
Real-life experiences of our satisfied customers, sharing their unique moments with our exquisite jewelry.
Real-life experiences of our satisfied customers, sharing their unique moments with our exquisite jewelry.
UAE: 1–2 business days
GCC Countries: 3–5 business days
Rest of the World: 5–10 business days
A: Shipping is free in the UAE on orders above AED 200. International shipping rates are calculated at checkout based on destination.
A: Please contact our support team within 48 hours of delivery with pictures of the packaging and product. We’ll resolve it quickly.
Real-life experiences of our satisfied customers, sharing their unique moments with our exquisite jewelry.
A: Simply browse our collection, add your desired products to the cart, and follow the checkout process to complete your purchase.
A: Once your order is shipped, you'll receive a tracking link via email or SMS.
A: Orders can only be modified or cancelled within 2 hours of placement. Please contact our support team immediately if needed.
A: Please check your spam or promotions folder. If it’s not there, contact us with your name and email ID used during checkout.
Real-life experiences of our satisfied customers, sharing their unique moments with our exquisite jewelry.
A: Yes, our perfumes are made with premium ingredients and designed to be long-lasting, often comparable to luxury designer fragrances.
A: We offer a wide range — from fresh and floral to oriental, woody, musky, and oud-inspired blends.
A: Absolutely. Fragrance World is a cruelty-free brand. We do not test any of our products on animals.
A: Store your perfume in a cool, dry place away from direct sunlight to preserve its quality and longevity.